Located a mere 5min from KNO, suitable for a day or 2 of transit. Situated within the KNO Complex complete with a minimart, cafe, giftshop, KFC, authentic Padang Cuisine and Magic-Eye Museum a short 1min walk away. Shuttle to and fro airport!
Απαγορεύεται το κάπνισμα
Ακατάλληλο για κατοικίδια
Απαγορεύονται τα πάρτι και οι εκδηλώσεις
Οι ώρες άφιξης είναι 13:00 - 02:00 (επόμενη μέρα).
Αναχώρηση μέχρι τις 11:00
Άφιξη χωρίς παρουσία οικοδεσπότη με doorman
this place is beyond expectation, close to the airport, the room is big, clean with nice bathroom. We got picked up by free shuttle at the night and another free shuttle at early morning back to the airport. There is a coffee shop downstair. With such price point it really is wor…
Staying at veronica condotel aparment. Near to the airport and able to provide pick up arrangement. Some miscommunication happened re: pick up arrangement but finally we able to talked to the hotel ourselves. The checked in staff felt it was not his job to handle our checked in a…
Απάντηση από τον/την Veronika:
Hi henry&nova, thanks for your feedback. It is valuable for me to continue improving my service to all my guests. I am sorry for the bad experience you've had. I left you a message (and all the guests before you) with detailed instructions on getting the shuttle and checking in. I do help my guests call for the shuttle where I can, but considering that you arrived so late into the night, I left a note also that if you don't get any response from me within 5 mins that you should call for the shuttle yourself. And I also left your with clear instructions on calling for the shuttle yourself. On the night you arrive, I did not receive any message from you, so I thought everything went alright and that you chose to call for the shuttle yourself. I apologise also on the bad experience you had while checking in. It would actually have been better if you had let me know when your run into problem with the receptionist. I would make a formal complain to them, although by then it might have been a bit too late. You are right, it is a condotel and the unit belongs to me. It is the service they provide and it was not an excuse for them to treat my guests that way. I apologise once again for any inconvenienced they might have caused you. I will bring your feedback right to the management's attention and file a formal complain on the bad service of the receptionist. Thanks for taking your time to write the feedback and reviews. I really appreciate it. :)
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